Privacy Policy

Effective Date: 05-01-2025

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SolvixFlow (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, automation systems, and services.

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1. Information We Collect

We may collect the following information when you fill out forms, make a payment, or use our services:

• Full name

• Business name

• Website or social media links

• Email address and phone number

• Payment information (processed securely via Stripe)

• Responses to onboarding and intake forms

• Usage data and interaction with our automated systems

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2. How We Use Your Information

We use your information to:

• Deliver and optimize our automation services

• Personalize communication and recommendations

• Process payments and manage subscriptions

• Send transactional and promotional communications (only with consent)

• Improve our website, systems, and user experience

• Support internal reporting and analytics

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3. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third-party providers solely to support our services, including:

• Payment processing (e.g., Stripe)

• Communication platforms (e.g., SMS/email services)

• AI tools (e.g., OpenAI) for internal use to enhance automation and insights

• Legal or regulatory authorities if required by law

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4. Marketing Communications

If you opt in, we may send you updates, special offers, or service announcements via email or SMS. You can opt out at any time by clicking “unsubscribe” or replying “STOP.”

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5. Cookies & Tracking

Our site may use cookies or similar technologies to improve user experience and track website usage. You can disable cookies in your browser settings if you prefer.

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6. Data Security

We take reasonable steps to protect your information using encryption, secure storage, and access controls. However, no method is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

You may request to:

• Access the personal data we have about you

• Correct or update your information

• Delete your data (subject to service limitations or legal obligations)

To make a request, contact us at: info@solvixflow.ca

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

📧 Email: info@solvixflow.ca
🌐 Website: https://solvixflow.ca